Registered users are entitled to 6 months free email support. Technical support request should be sent to firstname.lastname@example.org.
All emails should include the follows:
- Is the problem reproducible? If so, provide the steps to reproduce it.
- What version of PHPMaker are you running?
- What version of Window is your PC running? What is the language of the OS?
- What database and what version are you using?
- What OS is the server running? Windows or Linux? What version of PHP is running?
- If any error message was displayed, please include the full text of error message. If not, describe the problem in detail.
- Your project file (.pmp file) and your database (.sql file) with enough data for reproducing the problem. Emails without project file will receive lower priority.
- Your license information. Emails without license information will be ignored.